Terms & Conditions

1. Introduction

Welcome to LUNAVISTA.
These Terms and Conditions govern your use of our website www.lunavistashop.com and all purchases made through it.
By accessing or using our site, you agree to comply with these terms.
If you do not agree, please do not use our website.

2. General Information

The website LUNAVISTASHOP.COM is owned and operated by LUNAVISTA.
Our registered contact:
📧 info@lunavistashop.com
📞 +90 537 798 02 77
All transactions and operations are carried out in accordance with Turkish e-commerce regulations.

3. Use of the Website

By using this site, you agree to:

Provide accurate, complete, and up-to-date information.
Not engage in any fraudulent or illegal activity.
Not copy, distribute, or use any content from our website without permission.

We reserve the right to suspend or terminate access if these terms are violated.

4. Products & Orders

We strive to display accurate product descriptions, prices, and images.
However, minor differences in color or texture may occur due to lighting or screen settings.
All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel any order in case of stock issues, pricing errors, or suspicious activity.

5. Pricing & Payments

All prices are displayed in Turkish Lira (TRY) and include applicable taxes unless otherwise stated.
Payments are processed securely through trusted third-party payment gateways.
LUNAVISTA does not store or have access to your card details.

6. Shipping & Delivery

We deliver throughout Turkey using trusted couriers (e.g., Yurtiçi, Aras, MNG Cargo).
Standard delivery time is 1–3 business days after order confirmation.
Shipping delays caused by external factors (weather, courier, or customs) are beyond our control.

7. Returns & Refunds

Our Returns & Refunds Policy is available here.
Please read it carefully before making a purchase.
Customized or printed products are non-refundable, except in cases of defects or damage.

8. Intellectual Property

All website content — including text, graphics, images, designs, and logos — is the property of LUNAVISTA and protected by copyright laws.
Any unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

LUNAVISTA shall not be liable for:

Indirect, incidental, or consequential damages arising from the use or inability to use our website.
Issues caused by user misuse, negligence, or external factors beyond our control.

10. Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy to understand how we handle your personal information.

11. Modifications to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
Changes take effect immediately upon publication on this page.