1. Introduction

Welcome to LUNAVISTA.
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.lunavistashop.com, make a purchase, or interact with our services.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect personal information that you voluntarily provide, including:

  • Name, email address, phone number, and shipping address
  • Payment details (processed securely through trusted payment gateways)
  • Order history and product preferences
  • Contact messages or inquiries submitted through our forms

We may also collect non-personal data such as:

  • Browser type, IP address, and device information
  • Cookies and analytics data to improve your experience

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To communicate with you about your purchases or inquiries
  • To personalize your shopping experience
  • To improve our website and customer service
  • To comply with legal and financial obligations

4. Data Protection

We use advanced security measures to ensure your data remains safe and confidential.
All transactions are encrypted using SSL (Secure Socket Layer) technology, and payment data is handled only by authorized third-party providers.

5. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share necessary information only with:

  • Shipping and delivery companies
  • Secure payment gateways
  • Marketing or email platforms (if you have opted in)

6. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and show personalized recommendations.
You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communication
  • Request information about how we process your data

To exercise your rights, please contact us at:
📧 info@lunavistashop.com
📞 +90 537 798 02 77

8. Retention of Data

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be published on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 info@lunavistashop.com
📞 +90 537 798 02 77
🌐 www.lunavistashop.com